Tell Us What You're Planning

Nothing changes without your written approval. If we hit something genuinely unforeseen, like rotten joists behind a wall or a service that isn't where the drawings say, we stop, show you, price the options, and wait. There are no surprises on the final invoice.

Two years on our workmanship, plus whatever the manufacturer provides on materials and fittings. If something we built fails inside that window we come back and fix it. All the paperwork is handed over on completion.

For a full renovation, usually yes, and it's normally cheaper if you do because we work considerably faster in an empty house. For single-room work we set up dust barriers and keep a kitchen and one bathroom running throughout. We'll tell you honestly which situation you're in.

A deposit secures your slot in the schedule, then staged payments tied to completed milestones rather than to calendar dates. You pay for work that is finished and signed off. The final payment falls due only once the snagging list is cleared.

One site manager, named in your proposal, from the first day to handover. They're on site daily and reachable by phone. You won't be passed between people or left chasing an office for answers about your own project.